How to Start Well with your Staff

“What you do with your staff during the days preceding the school year will largely determine the quality of your staff relations and the preparation of your staff team for the task ahead.”

 

As we look to the fall, what are the primary things your staff need to start the year off?

Today is my first day to be back 100% focused on our campus (after being on assignment at CSU all summer).

First matter of business: planning our Staff Planning week. We meet as a team and plan for 5 days from 9-noon (everyone works on ministry to-do’s in the afternoon).

 

My tendency in staff planning is to jump right into business and assume that everyone is as motivated, comfortable (in team relationships, with the campus/students), and aligned as I am. That’s why every year I re-read this article: Orienting Your Team (all quotes are from that article).

What do staff need?

“You can pretty much assume that most staff return willing and able but not very motivated and with little or no vision. A summer on location can drain the life out of a person as much as a difficult overseas project.

 Their felt needs have to do with a sense of belonging to a family. Am I really an important and an integral part of the team? Is my contribution and input valued? Does anyone really care about me?

Do I really like these people? Do I really know them? Staff need to know that they are working with loyal friends and no matter how difficult the task, you can do anything with your friends.”

 

According to the article, a new staff/intern needs three things:

  1. Orientation to a new town/campus (campus tour, set up utilities/bank/etc, unpack, get settled)
    • Try to accomplish this before staff planning week!
  2. Orientation to how your team and ministry operates
    • A typical staff weekly schedule
    • Philosophy of ministry (we have a one page sheet called “How we do Ministry – One Page” which, as you would expect, tells our entire philosophy of ministry on one page!)
    • Team norms (how we operate as a team)
  3. Orientation to their specific job
    • What specific things they will be doing this year - What is expected of them (staff jobs, position focus, setting personal ministry goals)
    • What they can expect from you

Team Leaders- what do you do with your team before the school year begins?

Staff – what are your primary needs going into the year?

 

 photo courtesy of amirjina

  • Darren Holland

    Good stuff, Tim. Helpful not just for MTL’s, but pretty much anyone leading a team at any level.

    I bet you could do another post or two on the “How we do ministry – One Page” resource you mention. I’d be interested in seeing more on that.

  • Gretchen

    Ooh, I needed to think about this. Our staff of 4 has been together for 5 years, and this year we’re adding a new intern…I’m gonna be looking for ways to make sure she feels like she’s an important part of the team!

  • Shawn McGrath

    Great stuff Tim. Thanks!

  • http://twitter.com/matt_mccomas matt_mccomas

    Love this. Getting excited for the Fall already.

  • http://twitter.com/matt_mccomas matt_mccomas

    Love this. Getting excited for the Fall already.

  • http://twitter.com/matt_mccomas matt_mccomas

    Love this. Getting excited for the Fall already.

  • http://twitter.com/matt_mccomas matt_mccomas

    Love this. Getting excited for the Fall already.

  • Anonymous

    Thanks for commenting Gretchen! So cool to hear it hit a need. I know I need to hear this every year!

  • Anonymous

    Thanks Matt!

  • Anonymous

    Thanks Darren. Good point – I’ll have to work on a “How we do ministry – One Page” post!

  • Anonymous

    Thanks Shawn

  • http://www.ali-enos.com Ali Enos

    Love when you blog on this stuff, Tim. So helpful! Can you post the “How we do Ministry” page or email it to me? Thanks.

    To answer your first question—I find that our team needs some connect time as a team. We spend at least a day of our planning week hearing about everyone’s summers etc, praying where there are harder situations etc. I think it shows that we as leaders care more about our #1 resource–our team– than just what they will do for the ministry.

  • http://www.timcasteel.com/2011/08/how-we-do-ministry/ How We Do Ministry | Leading in Ministry

    [...] mentioned in the post on Monday that during Staff Planning we orient our team to our ministry philosophy by going over a sheet [...]

  • Shawnfaulkner

    Tim,

    Love your posts lately. Would you be willing to share what your team norms are?

    Shawn

  • Anonymous

    Thanks man.

    Our team norms aren’t anything exciting:

    Meeting Norms:
    Punctuality
    No A-B conversations
    Individual participation in team time
    - No dozing off
    - Passionate/Engage
    Team Buy In (even if you don’t agree with a decision, you choose to buy in)
    Cell phones/Computers off during staff meetings
    - No doing other stuff during meetings (internet, texting, etc)

    General Principles:
    Short accounts with each other
    No gossiping → Speaking well of
    - Students
    - Staff
    - Other ministries
    Believing the best about other staff
    Freedom to fail and try new things
    Respecting each others’ nights and weekends (try to avoid calls to ask work questions)

    Do y’all have some?

  • Shawnfaulkner

    Thanks for sharing Tim. We are in the process of adopting our team norms. When we get them down I will share them with you.

  • Shawnfaulkner

    We adapted a few of yours
    Punctuality – start and end times of meetings
    Cell Phones and Computers are allowed for pertinent meeting stuff. (We use Google docs for meeting agenda and team docs so we are on there during our meeting)

    Communication Norms (these are in process as to what situations do you use different means of communication)
    Text message –
    Email –
    Facebook –
    Twitter –
    Phone Call –
    Appointment -

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